Batch Disbursement

With batch disbursement, you can disburse up to 1k+ destinations consisting of different bank accounts and e-wallet accounts all across Indonesia.

You can access this feature from your Dashboard > Batch Disbursement
Upload your .xls or .csv file of your disbursement destination list.

How to Do Batch Disbursement?

Click here to download batch disbursement upload format samples. this sample is also available to download from your Dashboard > Batch Disbursement > Add New

Download Batch Disbursement Sample

After you have prepared your disbursement list, you can upload the file in the given window slot.

All uploaded lists will have an open label to it.
This status will always be labeled as open until all the disbursement destinations in the list are sent out, or when the Admin or Finance user changes the status to completed manually without sending the funds.

Once a batch disbursement has been completed, you will not be able to erase nor resend the disbursement batch.

After the list is uploaded, you can go into the detail disbursement batch page by clicking on the ref. Number,


You can check the validity of the account destination list by clicking on the Check Acc. Name button above the table. Our system will then automatically verify if the account number matches the account holder name.

valid The account number corresponds to the account name
invalid The account number and the recipient’s name do not match
error The account number does not exist

Invalid queries : if the account name does not match because of incomplete data or typing mistake, you can still allow the funds to be disbursed through manual validation by clicking the validate button at the top of the table for the selected destinations.

You need to delete invalid or error destinations before sending out the funds. You can only carry out the batch disbursement after all the destination accounts have been validated and the status of the batch disbursement changes to valid.


To carry out the batch disbursement, you can click on the send button in the batch disbursement page. You can no longer delete transactions after the funds have been sent .

The send button is put under the option menu to minimize accidental disbursement sending

After you carry out the sending, there are 2 different outcomes :

Completed The funds have been all successfully sent
Incomplete One or more transactions cannot be processed. There are 2 possibilities for incomplete batch:
suspectThere are errors in connection when sending out the funds, the funds might have or have not been sent. Please contact customer service to verify transaction status.
failedThere are issues in sending out the funds, for example : insufficient balance, or system failure.

Transaction labelled as suspect will immediately be confirmed by our team to the related bank / e-wallet provider. The Duitku team will change the status to failed or Success as soon as confirmed.

If you wish to ignore the suspect and failed destinations and close the batch disbursement, you can change the incomplete transactions status as completed by manually validating it through the batch disbursement detail page.


After Sending, if the number of batch disbursement destinations is greater than 50, there will be some processing time. When processing, the status on the dashboard will be shown as Processing or Running
Please be patient while the batch disbursement is carried out.

Batch Disbursement Flow

Batch Disbursement Reports

To export the destination details of each batch, you can click on the ref. Number in the batch disbursement page to get into the batch details and choose ‘Export data’

The report of your batch disbursement can be downloaded from the menu Laporan Disbursement that is found in your Dashboard side menu. Each sending will be listed as 1 query. If there are 30 destinations in the batch it will be listed as 30 queries.


Your admin needs to have a ‘Finance’ role or ‘Admin’ Role in order to manage your account’s disbursement. More about this on User Team page

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