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Withdraw

You can withdraw the funds free of charge to your registered bank account, otherwise you can also disburse your available funds to another bank/e-wallet account through ‘Disbursement’ features.

img_withdraw1
the amount of all transactions until current time
the amount you can withdraw at the moment after completing settlement time

Note that the amount of balance : that is displayed on the top corner and the amount that is displayed on the 'The current withdrawable balance' are different.

Settlement Time

Each payment channel has a different settlement time.

Produk NameSettlement Time
FasilitatorH+1
Credit Card
(Aggregator)
H+4
Virtual Account
(Maybank, Permata, BNI, BRI, BNC, CIMB, Arta Graha, ATM Bersama, Mandiri, Sahabat Sampoerna, Danamon)
H+1
Virtual Account
(BCA, BSI)
H+2
E-wallets
(OVO, Dana, LinkAja, Shopeepay, Jenius Pay)
H+2
H+1 for Jenius Pay
Paylater
(Indodana, Atome)
H+2
QRISH+2
Retail
(Alfamart, Pos Indonesia, Pegadaian, Indomaret)
H+2
All settlements from the facilitator payment method will not be included in the dashboard. Settlements go directly to the settlement bank account. However, you can view the reports on ‘Laporan Fasilitator’ tab

Withdraw & Instant Withdraw

There are 2 options of withdraw that you can choose on your dashboard :

WithdrawInstant Withdraw
  • Withdrawals made between 9:00 AM and 12:00 PM will be processed within 60 minutes.
  • Withdrawals made between 12:00 PM and 2:30 PM will be processed at 6:00 PM for banks that support BI-Fast, the rest will be processed on the next working day.
  • Withdrawals made between 2:30 PM and 6:00 PM will be processed at 6:00 PM if the amount is below 250 million. Amounts above this will be processed on the next working day.
  • Withdrawals made after 6:00 PM will be processed on the next working day.
  • *All transactions will be processed on working business hours (09:00AM - 06.00 PM), excluding Saturday, Sunday, and Public holidays.
Transfer process is real time (including holidays).
Max. Rp5.000.000.000/withdrawal.Max. Rp25.000.000 - Rp50.000.000 depending on the recipient's bank's limit.
Free of charge.Rp5.000/transaction.

Add a Registered Bank Account

To add a registered bank account, you can email to [email protected] with the photo or screenshot of your bank account attached to the mail. Your new bank account will be added as a destination in the drop down menu in 1x24 hour.

registered-bank-account

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