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Guide to Instant Settlement

Note: Instant Settlement feature can be found in the production (live) version of your Payment Gateway.

What is Instant Settlement?

Instant Settlement is a feature on your Payment Gateway platform that allows you to instantly withdraw unsettled received payments, within a specified limit, to your registered bank account.

How to use Instant Settlement?

Activating your Instant Settlement

  1. Click on "Instant Settlement" in the left navigation bar.
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  1. Click on "Get started".
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  1. Next, you may agree to the terms and conditions, then click on Request for Instant settlement"
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  1. Your request will be processed within up to 3 working days. Please check periodically for updates on your request status.

    a. If approved, you will see a pop-up like the one below and you may use the Instant Settlement feature immediately.

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    b. If rejected, you will see a display like the one below. The rejection reason could include considerations such as transaction volume, business type, payment method, etc. You may raise another request after 3 months by contacting our teams.

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How Instant settlement works?

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  • Once the Instant Settlement feature is approved, your business will receive a certain amount of limit.
  • If a customer has made a payment gateway transaction, then the amount of that transaction will be accumulated in the available unsettled funds, which becomes available for instant withdrawal.
  • Your withdrawn amount will be deducted from the granted Instant Settlement limit. You can follow this instructions to withdraw your funds using the Instant Settlement feature.
It usually takes 1-3 business days until the payments are settled in your Total Balance.

How many funds can I withdraw from my Instant Settlement?

The amount of funds that you can withdraw from your Instant Settlement will depend on the available unsettled funds that you have received in your Payment Gateway.

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Example: You have received a payment of IDR 5M through your payment gateway. The IDR 5M will appear as available unsettled funds, meaning the payment has not yet been received in your Total Balance but is available for withdrawal using your Instant Settlement.

Your available limit represents the maximum amount you can withdraw in total.

Therefore, once you withdraw the funds, the amount will be deducted from your available limit.

Withdrawing funds via Instant Settlement

Follow the steps by steps below to withdraw your funds using Instant Settlement:

  1. Click on "Instant Settlement" in the left navigation bar.
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  1. Click on "Instant Withdraw".
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  1. Next, fill in the amount you want to withdraw and choose the registered bank account you want to make the transfer to.
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  1. Finally, click on "Instant withdraw" to send the transfer.
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Notes:
  • Instant Settlement fee will be calculated based on the payment options used.
  • For non-Permata banks, the minimum amount of withdrawal is IDR 200K, and the maximum amount is IDR 250 M.

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